Your Car Haggler 
Last updated: August 2025

We want to be upfront, clear, and fair with every client. These terms explain how we work, what you can expect from our services, and how we protect both your time and ours. This isn’t a law firm-written legal document—it’s something real, just like us.

Who We Are (And What We’re Not)
Your Car Haggler is an independent car consulting business. We are not a dealership, not a lender, and not affiliated with any car brand, manufacturer, or financing company. That means:

–> We don’t get paid by dealers.
–> We don’t receive kickbacks.
–> Our only loyalty is to you, the client.

The only fee we earn is the one you pay us, for our time, expertise, and support. That’s how we stay honest, unbiased, and 100% on your side.

What We Do
We help you find, evaluate, and negotiate for a vehicle that fits your goals.

We use our insider industry knowledge  to save you time, stress, and – whenever possible – money.

We deal with the dealership games so you don’t have to.

We’re here for guidance, questions, and support through the process.

We do not buy or sell vehicles ourselves. Any legal or mechanical issues with a vehicle must be handled between you and the seller.

What to Expect from the Process
After a consultation, we’ll search for vehicles that fit your needs.

You’ll get a list (sometimes 4 cars, sometimes 20 – it depends on the market).

We’ll ask you to rank your top choices so we can start contacting dealers.

We typically contact up to 2 dealerships for pre-owned cars as part of the standard service. (New cars may involve more outreach depending on availability.)

If a vehicle sells or a dealer won’t work with us fairly, we move on to the next best option.

The goal is always to get you the right car, for a fair deal, without wasting time.

This isn’t a retainer-style service that goes on for weeks. It’s a streamlined process designed to get results, fast – but always with care and respect for your preferences.

What You’re Paying For
You’re not just paying for “a deal.” You’re paying for:

–> Time saved from doing all the research and haggling yourself,
–> Aggravation avoided by not dealing with pushy salespeople,
–> Expert support from someone who knows what to look out for.

Sometimes that means saving $500. Sometimes it’s $5,000+. Sometimes it’s just making sure you didn’t overpay or get taken advantage of.

We don’t guarantee specific savings, especially on pre-owned vehicles – but we do guarantee we’ll work in your best interest.

Fulfillment & Refund Policy
Once we begin working on your behalf, our time and service are considered provided – even if you decide not to buy a vehicle or move forward.

Your service is considered fulfilled when:

–> A car is purchased with our help
–> You go silent for 10+ days after we start the search
–> You choose not to follow our guidance after we’ve already done the work
–> You change your mind mid-process after we’ve spent time helping

Refunds are not automatic and are only offered at our discretion. If you change your mind before we start the search, we’re usually happy to refund you (minus any credit card fees). We just ask for communication and fairness – on both sides.

A Quick Note About Time & Scope
We’ve helped clients find the right car in under an hour, and others in a week or more. We’re flexible – but also fair. If the process drags on for weeks with constant changes, it may go beyond the scope of a standard service. We’ll talk about that if it comes up, and we’ll always try to be reasonable.

Communication
We’re based in Buffalo, NY (Eastern Time). We’re available by phone, text, and email – during regular business hours. We’ll be with you every step of the way, but we’re a small business, not a 24/7 call center.

Legal, Copyright & Content Notice
All videos, website content, and guides created by YCH are owned by us. You may not reuse them without written permission.

You agree to be recorded on calls, if needed, for quality and transparency.

By purchasing our services or accessing our materials, you agree not to post false or malicious reviews. If you have an issue, just reach out – we want to make it right.

Final Thoughts
We built this business to help people avoid the traps of the car buying world. We’re not here to nickel-and-dime you or disappear once you pay – we’re here to provide real value and real help.

If anything is unclear, please ask before signing up. We’re happy to explain anything you need.

Thanks for trusting us. Let’s find you a great car – without the games.